Frequently asked questions

A phone-capable Android device running Android 10 or later is required. Elder Dialler is not an internet or video-calling service.

Android gives the selected default phone app control of call presentation and handling. Elder Dialler cannot provide its simplified call screens without that role.

The core simplified phone experience, speed dials, manual SOS, Pin Screen and standard calling, theme, font and layout preferences are available without the Advanced purchase.

A one-time purchase unlocks Contact Images, Language, AutoSOS and Safe Call Mode. Google Play shows the current local price before purchase.

No. Safe Call Mode is an Advanced option. It permits matched Contacts and rejects unmatched, invalid or private incoming numbers, but it cannot reliably identify spoofed numbers or guarantee that every unwanted call is stopped.

No. SOS calls configured personal contacts in sequence. Connection, answer and assistance are not guaranteed. Use the phone's normal emergency-call method when emergency services are required.

It limits accidental navigation away from Elder Dialler and provides a simpler phone experience. It is a free option and is not a security lock.

The current app reads Contacts locally when permission is granted. Its manifest does not request Internet permission.

No. Diagnostic logging must be enabled, and preparing a report opens Android's share chooser. The user decides whether to send it.