Contact Elder Apps

Contact form

Send a message

Use this form for general questions, support requests and app feedback. For closed-test feedback, use the dedicated tester feedback form.

Fields marked required must be completed.

Name (required)

Email (required)

What is this about? (required) Select one App support Setup question Safety or privacy question Accessibility suggestion Website feedback General enquiry

How urgent is it? Not urgent Needs a reply soon Blocking use of the app

Phone model, if relevant

Android version, if known

Message (required) Do not include passwords, banking information, full contact lists, medical information or unnecessary personal details.

What kind of reply would help most?

Setup steps Troubleshooting Privacy explanation No reply required

Send message If the form does not work, email support@elderapps.com.

Diagnostic reports

Elder Dialler can prepare an optional diagnostic report only when diagnostic logging has been enabled in the app. The report is not sent automatically; Android asks the user how to share it.

Before sending a diagnostic report, review the file and send it only if you are comfortable with the information included.

Read about local data and diagnostics

Data deletion and privacy questions

Most Elder Dialler app data is stored locally on the phone. Clearing app data or uninstalling Elder Dialler removes locally stored Elder Dialler app data. Phone Contacts and Android-managed records are separate from Elder Dialler's app storage.

For access, correction, deletion or privacy questions about information sent to Elder Apps, use the data deletion and privacy request form.

Tester feedback

If you are part of a closed test, use the closed-test feedback form so your app and website results can be compared with other tester responses.

Closed-test feedback form